Returns & Exchanges
At POWERLOOK, we want you to be completely satisfied with your purchase. If your new outfit doesn't fit or meet your expectations, you can return or exchange it within 7 days of delivery.
1
Initiate Request
Log in to your account, visit the 'My Orders' section, and select the items you wish to return or exchange.
2
Quality Check Preparation
Ensure the garments are unworn, unwashed, and have all original tags and packaging intact for a successful pickup.
3
Doorstep Pickup
Our courier partner will arrive at your location within 48-72 hours to collect the package and provide a receipt.
4
Refund or Exchange Processing
Once the item reaches our warehouse and passes inspection, your refund will be credited or your new size will be dispatched immediately.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing